Contact Us




We work hard to help you find and choose the best gear to fit your riding needs. We also work hard to make your online shopping experience as hassle free as possible. 

We hope you love your gear from Gear Authority, but if you have a problem with the merchandise you received, contact one of our Gear Experts at 1-877-502-5278 or send us an email at: We’ll do everything we can to correct the problem. 

Please note: Allow up to 24 hours for a response from one of our Gear Experts. 
If you have a question about an International Order, please refer to our FAQ section about . 



Toll Free: 1-877-502-5278 


Gear Authority

900 Alpha Drive Suite #410

Richardson TX 75081


Customer Service Hours: 
Monday: 10:00am - 5:00pm CST -- Now Open Mondays!!
Tuesday: 10:00am – 5:00pm CST 
Wednesday: 10:00am – 5:00pm CST 
Thursday: 10:00am – 5:00pm CST 
Friday: 10:00am – 5:00pm CST 
Saturday: 10:00am – 3:00pm CST 
Sunday: Gone Riding